Dr. Strickland and Justine Attend the ToPS Leadership Academy in Southlake, TX
Dr. Strickland and Justine representing Strickland Family Dentistry at the ToPS Leadership Academy in Southlake, TX.
At Strickland Family Dentistry in Sarasota, FL, we believe that great dentistry begins with great leadership. Our commitment to patient care goes beyond providing exceptional clinical treatment—it’s about creating an experience built on trust, teamwork, and compassion. That’s why Dr. Strickland and our office manager, Justine, recently attended the Total Patient Service Institute (ToPS) Leadership Academy in Southlake, Texas.
Growing Together as Leaders
The Leadership Academy brought together top dental professionals from across the country for a weekend of networking, collaboration, and personal growth.
Through hands-on sessions and interactive discussions, attendees explored new strategies for enhancing team synergy, improving communication, and creating an unparalleled patient experience.
A welcoming table setup at the ToPS Leadership Academy, complete with resources, materials, and thoughtful touches for attendees.
Connecting with Leaders in Dentistry
Throughout the weekend, Dr. Strickland and Justine connected with incredible organizations such as Accelerated Dental Academy, Eagle U, and the Crown Council—each dedicated to elevating excellence in dentistry and beyond. The event was filled with brainstorming, results-driven planning, and meaningful leadership development, all designed to help us better serve our patients here at home in Sarasota.
As the ToPS Institute reminds us, “It’s one thing to know how to deliver a great patient experience. It’s another to lead a team that actually does it.” That message truly resonated with our team’s ongoing commitment to growth and patient-centered care.
Bringing New Ideas Back to Sarasota
What makes events like the ToPS Leadership Academy so valuable is the opportunity to return home with actionable ideas we can put into practice right away. From improving the way we welcome new patients to strengthening internal communication, Dr. Strickland and Justine gained practical tools that will help us continue raising the bar for patient care.
Our goal is for every person who walks into Strickland Family Dentistry to feel heard, valued, and genuinely cared for. Investing in continuing education and leadership development ensures that our team grows not only in skill, but also in purpose. We’re excited to bring these insights back to Sarasota and continue building a dental experience that reflects our dedication to excellence.
Justine and fellow dental professionals during a breakout session—connecting, learning, and sharing ideas to elevate the patient experience.
A Continued Commitment to Excellence
Twice each year, ToPS dentists from across the nation come together for the Leadership Academy Roundtable—a collaborative environment for idea exchange, dental practice planning, and personal development. We’re proud to be part of a community that continually challenges us to learn, evolve, and lead with purpose.
Here’s to continued growth, leadership, and providing the kind of dental experience that makes a lasting difference—together.